What You'll Learn

Everyone wants loyal customers. But how do you engender that loyalty? The solution starts at the top with CX strategies focused on customers demonstrating loyalty behaviors. We’ve uncovered 5 key loyalty behaviors that can raise your annual revenue by an average of 25.8%!



 

The 5
Behaviors

Repurchase from your company
Forgive mistakes
Trust your company
Try new offerings right away
Recommend to a friend

Join us on March 18th as we discuss how these 5 loyalty behaviors inform and focus your CX strategies, and the tools to make your strategies successful!
 
 
 

While 80% of brands believe that they provide a superior experience, customers say only 8% actually do.


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